Pick-Up-Shop Senior Sales Consultant

The Pick-Up-Shop Senior Sales Consultant will represent Würth as a brand ambassador by selling products and offering sales services to our customers,including supervising the day-to-day operations within the Shop.

JOB REQUIREMENTS

• Matric or equivalent.
• Must reside within the area or 15-20km radius.
• Excellent Communication skills.
• Fluent in English (additional South African language/s advantageous).
• Sales orientated; goal driven & self-motivated.
• Ability to work independently and participate actively within a team.
• Computer Literate (PowerPoint, Outlook, Word, Excel).
• SAP experience will be an advantage.
• Quick grasp of new concepts, constant willingness to learn and strong sense of responsibility.
• High level of commitment.
• Product Knowledge relevant to Würth South Africa industry.
• Minimum of 3 – 5 years sales and/or customer service experience.
• Reliable transport.
• Clear disciplinary record.
• Clear Criminal Record.
• Clear Credit History.

ROLE & RESPONSIBILITIES

• Responsible for ensuring the daily/monthly/yearly targets & KPI’s are met.
• Leading the Shop Consultants working in your respective shop and ensure all collective targets/tasks/deadlines are met.
• Generate and respond to sales leads and implement initiatives to drive sales.
• Ensuring the Shop is proactively making Telephone Marketing/Sales Calls (minimum of 50 calls per day).
• Responsible for ensuring that all processes are implemented to the standard set by the Management Team.
• Offer aftersales service and support to customers.
• Ensuring all Email & Telephonic enquiries are managed.
• Identify and engage potential customers.
• Processing orders and goods returned for credit.
• Assistance in payment collections and act as a support to credit controllers.
• Ensuring that all articles based on demand, overstock, deletion, supersession and focus on the balance of the product range are maintained in cooperation with the Pick-Up Shop Manager & Shop Controller.
• Managing the Monitoring Systems put in place with regards to Deliveries, Stock & Inventory Movement and Sales Orders are completed daily within the shop, ensuring the other consultants are completing the tasks allocated to them.
• Optimizing the visual merchandizing in the shop by utilizing brochures, advertising, and catalogues to optimize the shopping experience for customers.
• Ensure stock takes are completed timeously and make recommendations to management with regards to surplus and slow-moving items monthly.
• General day to day running of the shop (observing maintenance and wear and tear).
• Analyze reports and sales figures.
• Administration of daily & monthly sales reports.
• Maintain good working relationships with colleagues in the sales team.
• Prepare and assist in co-ordination for Customer Days.
• Manage customer complaints and escalate where necessary to the Pick-Up Shop Manager.
• Perform ad-hoc duties from time to time.

Interested candidates may apply for this vacancy by sending their updated CV to recruitment@wurth.co.za

Please note that should you not have received a response from us within 4 (four) weeks of the closing date of the job advert, please consider your application unsuccessful.