Head of Products & Services

The product department manages the existing product range effectively and further develops products, systems, and services according to the market requirements and as defined by the divisional go-to-market strategy, as well as through developing specific product expertise within the department and defined product categories.

JOB REQUIREMENTS

• Matric or equivalent.
• South African citizen with clear credit and criminal record.
• Experience in product management or studies in the field will be beneficial.
• Min 5 years practical experience at WÜRTH or related industries.
• Highly analytical with experience in reporting, data analysis incl MS Excel, BI/BO5.
• Deep understanding of product development processes.
• Strong leadership skills with experience in managing a team.
• Continuous learner with interest in staying up to date with industry news and innovations.
• Ability to collaborate across departments including excellent communication skills.
• Project management skills and knowledge.
• Understanding of financial analysis to determine ROI, product viability and allocation of resources.
• Understanding of quantitative analysis techniques for performance measurement and forecasting.
• Ability to work in a high-pressure environment with a high level of problem-solving skills.

ROLE & RESPONSIBILITIES

• Leading the team of product managers and growth of each category.
• Ensuring range maintenance (stock and system), development and implementation of product processes.
• Leading and managing Master Service and ensuring profitability, warranty management.
• Supplier sourcing and liaison.
• Ongoing development of market expertise including that of the product managers.
• Market and competitor analysis.
• New product validation and approvals.
• Initiate and guide creation of catalogues and product brochures.
• Product quality management and assurance, product compliance and certifications.
• Management and monitoring of stock depreciation in collaboration with purchasing to determine stock levels and reduce overstock.
• Manage utilization and updates on all systems such as STEP, IPL, WS1 ensuring accurate & complete product.
• Active participation in development of pricing strategy.
• Develop a sales and customer support structure to efficiently manage queries and complaints.

Interested candidates may apply for this vacancy by sending their updated CV to recruitment@wurth.co.za

Please note that should you not have received a response from us within 4 (four) weeks of the closing date of the job advert, please consider your application unsuccessful.