Telesales Agent - Inbound & Outbound

Würth South Africa Co. (Pty) Ltd, is actively looking for a talented, vibrant, highly motivated, and disciplined Telesales Agent who will represent the company as a brand ambassador and offer sales services to our customers

JOB REQUIREMENTS

• Area of residence – 30km radius from Montague Gardens.
• Minimum of 6 months’ telesales experience.
• Knowledge of Würth products is an advantage.
• Matric or equivalent.
• Computer literate - proficiency in MS Excel and Outlook, experience in other programs related to sales and order processing.
• Well organized with strong administrative skills.
• Willing to work under pressure with high call targets.
• Team player, highly motivated, strong interpersonal skills.
• South African Citizen.
• Well-spoken with a good telephone manner in English and Afrikaans.
• No Criminal Record or Charges.
• Clear credit history.
• No Disciplinary records.

ROLE & RESPONSIBILITIES

• Inbound / Outbound existing base & cold call telephone sales and after-sales service.
• Customer Service and Marketing.
• Order processing and administration.
• Customer Data Maintenance.
• Sales target achievement.
• Processing of credit notes.
• Resolving customer queries.
• Offer focus products and specials on every call.

Position Benefits:

• Basic Salary
• Medical Aid
• Provident Fund
• 50% Maternity Benefit
• Communication Allowance
• Commission to be earned

Equity statement: Würth South Africa Co. (PTY) LTD is committed to the transformation process, which encompasses Employment Equity, Diversity and Inclusion when recruiting externally. It is company policy to promote from within the company where practically possible.

Please be informed that internal candidates will be considered first before reviewing external applicants

Interested candidates may apply for this vacancy by sending their updated CV to recruitment@wurth.co.za

Please note that should you not have received a response from us within 4 (four) weeks of the closing date of the job advert, please consider your application unsuccessful.